Hi there! Great to have you here! Please be sure to read the listing information thoroughly. We are very happy to answer any questions you may have but you may find the answer in the information below. Also please take note of lead times for specific frames as this varies depending on the product and finish. 
 
Deep Ash frame made to order. The frame will be bare wood so unfinished. Paint whatever colour you like!
 
Input the size that you would like the aperture of the frame to be in millimetres. 2mm tolerance will be added.  
 
Please be as accurate as possible, we cannot accept responsibility for incorrect measurements and we cannot accept returns on this product.
 
Select from the drop down menu which size frame your artwork size falls into. There are 3 options to choose from - SML, MED, LRG - The SML option is for any size that fits within 30x30cm. The MED option is for any size that is larger than 30x30cm but smaller or equal to 50x50cm. The LRG option is for any size that is larger than 50x50cm but smaller or equal to 70x70cm. 
 
Please do not enter measurements that exceed 70x70cm. If you do your order will be cancelled. Should you require a frame beyond this size please contact us for a custom quote. 
 
This frame is perfect for artworks on board as they sit on top of the frame within the rebate. Simply glue the art boards to the rebate of the frame. Any works that are thicker material may not suit this frame as they will protrude over the lip. 
 
If you need help or have any queries please don't hesitate to contact us!
 
***Please note that as these frames are bespoke sizes and made to order you may find that there may be notes written on the reverse of the frame regarding the size. This is done for reference in our workshop and does not affect the visible aesthetic of the frame. We cannot accept refunds or returns based on this reason.
 
***We reserve the right to delay the dispatch date of any and all made to order frames. This can be due to supply issues or any other reason that is beyond our control. We will do our best to update all customers should any issues arise but rest assured we are always doing our best to complete your orders as efficiently as possible.