Hi there! Great to have you here! Please be sure to read the listing information thoroughly. We are very happy to answer any questions you may have but you may find the answer in the information below. Also please take note of lead times for specific frames as this varies depending on the product and finish.
Designed in house at Callaghan Framing, this listing is for a Flat Ash frame made to order. Please note that this frame has a rounded inside edge, you can see this in the photos. This creates a unique soft edge against the glass. Ash is an excellent hard wood which is incredibly versatile.
The frame can be bought unfinished or painted in a colour of your choice. The wood grain will be perceptible beneath the paint adding a a natural texture. Select the colour you would like from the drop down menu.
This listing is for a bespoke size frame. The reverse aperture size is what you choose. In this instance the aperture is the space in the REVERSE of the frame (not the front) where the artwork sits within the rebate.
***(Please note that if framing artworks that are not mounted the rebate will obscure a minimal amount of the edge of the artwork)***
Measure the picture that you would like framed.
For example a standard A4 piece measures 210mm x 297mm – this is the size that you input into the personalisation field.
We will add 2mm onto each measurement so that the frame will fit the piece perfectly (this is called tolerance).
Please be as accurate as possible with your measurements, we cannot accept responsibility for incorrect measurements and we cannot accept returns on this product.
Select from the drop down menu which size frame your artwork size falls into. There are 2 options to choose from - SML and MED - The SML option is for any size that fits within 30x30cm. The MED option is for any size that is larger than 30x30cm but smaller or equal to 50x50cm.
Please do not enter measurements that exceed 50x50cm. If you do your order will be cancelled. Should you require a frame beyond this size please contact us for a custom quote.
Glass, backing, and hanging materials will be included in every order. Please note all our frames are designed to be wall hung. If you would like a stand for your frame please contact us directly. If you would like hanging materials installed on the frame please include the orientation of your artwork in the personalisation field otherwise they will be sent separately in the package.
Before ordering please do refer to our lead times for each item as they differ depending on the frame finish. If you are working to a deadline please do let us know and we will do our best to accommodate it.
If you need help or have any queries please don't hesitate to contact us!
***N.B.*** (PLEASE READ BELOW)
***When ordering frames with glazing please be very careful when unpacking. Do not unpack with children present. If you suspect that the glass may be damaged inside the package DO NOT OPEN and contact us directly.
***All frames purchased with the intention of finishing (painting/staining) at home that include glass, please be advised that we do our best to make sure that the glass can be removed with ease from the frame however sometimes this is not always possible as our main priority is to ensure that the items reach you in perfect condition. Glass must be secure in the frame to prevent breakage in transit. We cannot accept responsibility for any issues that may arise from not being able to remove the glass from the frame. If the glass is difficult to remove our suggestion is to leave the glass in place and using masking tape to tape up the front to ensure that products used to finish the frame do not end up on the glass.
***We also do not advise that any of our picture frames are suitable for children or for rooms specifically for children, this is a risk taken at your own discretion and is not our responsibility.
***Please note that as these frames are bespoke sizes and made to order you may find that there may be notes written on the reverse of the frame regarding the size. This is done for reference in our workshop and does not affect the visible aesthetic of the frame. We cannot accept refunds or returns based on this reason.
***We reserve the right to delay the dispatch date of any and all made to order frames. This can be due to supply issues or any other reason that is beyond our control. We will do our best to update all customers should any issues arise but rest assured we are always doing our best to complete your orders as efficiently as possible.
